Help centre

The short answers

Longer than a tooltip, shorter than the blog. If an entry here disagrees with what the app does, the entry is the thing that is wrong — tell us and we will fix the page rather than the wording.

Using Crossing

How the run queue worksOne job on screen, one card, one button. What each key does, what gets recorded, and why a card sometimes says "needs a click".

Applying

Why we don't press SendCrossing fills the employer's form and stops. The short version of what makes that a hard limit rather than a missing feature.

Your data

What we do with your résuméIt is parsed, scored against postings, and rewritten per job — bullet by bullet, with your employers, titles, dates and schools copied across untouched.
How to delete your dataTake a copy first, then delete the account. It is a real delete — rows are removed, not flagged — and it cannot be undone.

Nothing here answering it? The features page lists every capability with what it actually does, and about walks the whole ingest pipeline and names every source we poll.